General Information
Office Hours/Appointments
Our office is open generally between
8:00 a.m. and 5:00 p.m., Monday through
Friday. Patients are seen by appointment
only.
Registration
For initial appointments with our
practice, patients should arrive at the
clinic 15 minutes prior to their scheduled
appointment time. If you are a new patient,
we ask that you complete a New Patient
information sheet. This form provides
valuable information for the physician
and will enable us to establish a history
and administrative file for you and your
family. If you have any questions regarding
the information requested, please ask
for assistance to complete the form as
soon as possible. After arriving, please
check in with your patient coordinator.
If you are an established patient and
information concerning your insurance,
your address, phone number, or place of
employment has changed, please let us
know so that we may update our records
accordingly.
Record Changes
It is the patient's responsibility
to notify the clinic of any personal record
changes such as name, address, phone number
and dependents. However, to keep our records
current, all patients will be asked to
complete new paperwork every six months.
Medications
Presciptions and refills will be issued
only during office hours.
Appointment Cancellations
Appointments should be cancelled within
24 hours to allow other patients an opportunity
to be seen.
Insurance Information
Insurance Copays
Insurance copays are expected at the
time of service. Copays cannot be waived.
A $20 charge is added to any returned
check.
Referrals
If a patient's insurance company requires
a referral from his or her primary care
physician to see one of our specialists,
it is the patient's responsibility to
provide our clinic with all required referral
documentation. Please note that patients
must have this referral information with
them on their initial appointment to be
seen.
Insurance Changes
It is the patient's responsibility
to notify the clinic of any insurance
changes. A photocopy of the patient's
current insurance card will be kept in
the file to ensure prompt and accurate
filing.
|
